OWN IT — Things sometimes go off track. Whether it was something on your team that went sideways or it was another team's responsibility, step up, own the problem and deliver a resolution.
LEARN IT — There are always new technologies, solutions, processes, and procedures. Set aside time to learn and master what is new so that you are prepared when the time comes.
TEACH IT — When you master something new, find someone else with whom you can share it.
GROW IT — Your team is incredibly valuable. Take the time to invest in your teammates and equip them with new capabilities.
OVERLOOK IT — People can make poor decisions. Fight the urge to gossip about them. Look for the best and ignore the rest.